Unlock Live London

Thursday, April 23rd

Unlock Live London is your opportunity to spend one focused day with the top minds of SPM, strengthening how your revenue system actually works. 

If you own planning, quotas, incentives, or performance, this is your chance to find your hidden revenue advantage, before your competitors do. As AI changes how plans get built, your edge will come down to one thing: whether your revenue system can adapt. Unlock Live shows what leading teams are changing in their revenue models, and how to apply those lessons to your own. 

Countdown to Unlock Live London

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Meet Your Headliner

Meet Your Speakers

What You’ll Experience

Across keynotes, curated breakouts, and candid discussions, you will: 

  • See how peers are aligning planning, incentives, and execution 
  • Gain practical strategies you can apply immediately 
  • Understand how AI is influencing real decisions, not just tools 
  • Get direct access to Varicent leaders and customer perspectives

Attend to gain clearer direction and a sharper revenue advantage.

Venue: 
The Langham Hotel

Address: 

1C Portland Pl, London W1B 1JA, United Kingdom

Day at a Glance

Agenda Block Time
Arrivals & Networking Hall 9:00 am
Breakout Sessions 10:00 am – 12:45 pm
Networking Lunch 12:45 pm – 1:45 pm
Main Stage 2:00 pm – 4:00 pm
Networking Reception 4:00 pm – 6:00 pm

Full Agenda

Agenda Block Time
Arrivals & Networking Hall 9:00 am
Breakout Sessions 10:00 am – 12:45 pm
Networking Lunch 12:45 pm – 1:45 pm
Main Stage 2:00 pm – 4:00 pm
Networking Reception 4:00 pm – 6:00 pm
Time Session
09:00–10:00

Registration, Coffee, and Networking

10:00–10:05

Welcome

Join participants to be welcomed and to set the tone for the day

10:15–10:55
Breakout Sessions
Varicent Session

Organisational Physics: Uncovering the Friction Revenue Teams Feel But Can't Name

Every revenue leader knows the feeling. You tie yourself in a pretzel to implement organisational changes (redesigning comp, rebalancing territories, adding training, dashboards, SPIFFs) and ... nothing moves. The system resists.

You’ve been fighting this problem for years, but have never had a name for it. It’s called Organisational Physics. Most revenue organisations don’t just have strategy problems or people problems; they have physics problems. And organisations simply cannot tool their way out of bad physics.

This talk introduces an organisational model that makes the invisible visible. It outlines a diagnostic framework that covers how Organisational Physics works, where it tends to fail, and what interventions best target those failure points.

Customer Session

Breaking Silos: How Zimmer Aligned Sales, Finance, and RevOps Around a Single Revenue Plan

What actually changes when go-to-market alignment is real, not aspirational? Hear how Zimmer is connecting sales planning and incentives processes under a single operating model, eliminating cross-functional friction, and building a revenue plan everyone can stand behind.

11:05–11:45
Breakout Sessions
Partner Session

Building a Best-of-Breed SPM Program with the Emerging Role of AI

AI is reshaping what's possible in sales performance management. But too many organisations are working with a foundation that’s not built to leverage those capabilities, especially at scale.

In this session, OpenSymmetry draws on hundreds of SPM implementations to show the foundational elements of a high-performing SPM program needed to turn AI into an operational and executional advantage. We'll cover the structural, data, and governance capabilities that determine how technology offerings can help deliver real results, and where most programs fall short.

Attendees will leave with practical frameworks, a clear picture of what to address first, and actionable knowledge on building a modern, best-in-class SPM infrastructure designed to take advantage of AI’s potential.

Varicent Demo

Orchestrating Growth: The Way We Work Has Changed

Orchestration is a powerful idea, but it can’t be achieved through traditional workflows or disconnected tools.

This session explores what is possible when plans, incentives, and performance run on one platform. Work is amplified by GenAI solutions that provide instant insights, model impact, and automate actions. Leaders can optimise plans, uncover untapped opportunities, and intervene before problems compound.

11:55–12:35
Partner Session

Designing Incentives That Change Behaviour at Scale

Incentive plans rarely fail overnight. They drift. As priorities shift and exceptions accumulate, plans keep paying but stop shaping behaviour. This isn’t a governance, technology, operations or communication issue; it’s a design problem. In many organisations, design challenges are addressed through exceptions, which are difficult to manage and whose effectiveness is even more challenging to assess. Join ZS as they discuss how to design incentives that work at scale: building resilient architectures that anticipate human behaviour, preserve clarity over time, and adapt without losing their motivational power.

Varicent Session

Data Best Practices: Building a Trusted Revenue Foundation

Even the best revenue plans fail without trusted data. When numbers aren’t clear or consistent, they don’t just slow decisions, they can drive the wrong behavior.

Join Boyd, VP of Technical Account Management at Varicent, for a candid conversation on what it really takes to get data right. Drawing on real-world experience, he’ll challenge common assumptions: why faster data isn’t always better, why “single source of truth” often falls short, and why trust and clarity matter more than ever.

Walk away with practical insights on how to make data meaningful, align it to seller behavior, and build a foundation that drives the outcomes you actually want.

12:45–13:45

Lunch

14:00–15:30

Main Stage

Get a full view of how modern revenue systems are being shaped, from strategy to execution.

Hear Varicent’s perspective on where SPM is heading and shifting market expectations.

You’ll then hear directly from leadership at L’Oreal sharing how they’ve aligned planning, incentives, and execution in real environments, and what’s changed as a result.

Perspectives from Deloitte build on these insights, showing how these ideas are applied in practice.

Henry Coutinho-Mason then takes the stage with a live, interactive AI experience designed to create a shared “a-ha” moment around what AI makes possible when applied collectively. Generate ideas, see them visualised in real time, and uncover insights unique to the group.

Mainstage is where vision, real-world examples, and execution come together. Leave with a clear direction about the future of revenue performance, and the stronger influence you can have in your org.

15:30–17:00

Networking Reception

Keep the conversations going.

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Please Note: If you are a Varicent Partner or Service Provider,
please reach out to partners@varicent.com for more information.